Excellent property and flawless service. There are many outstanding hotels in Chicago but this is certainly in the top three. The design is beautiful and one of the most shocking elements is the sound insulation of the rooms.     

                                                                              

This hotel is one of the best hotels in Chicago. It is like being at home. It is extremely quiet, never a busy lobby and elegant in every way. Each room has a fireplace and the decor is very pleasing and tranquil.

                                                                                

This is a real luxury hotel. Gorgeous lobby with stunning chandelier and marble floors.

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It's one of the best hotels in New York.                                                                      

                                                                                            

Reception
Best possible service, helpful and truly happy employees, not falsely faked smiles as it often is in US. The lobby so nice decorated with candles etc.

Rooms
Large and lovely, super friendly, hotel corridor was very nice furnishings. Very nice shower shampo and soap in exclusive touch and sense of figs.

Bar

Rooftop really nice and the best service, the bar in the lobby.

The hotel gave us an incredible fine experience of how to   deal with customers in a pro-way

                                                    

Will recommend this to anyone who wants to stay good in NY.

                                                                     

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